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Please e-mail us using this form, or you can use this e-mail address: its@highline.edu to send e-mail using your own e-mail program.

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Password Standard

  • Highline user account passwords are the responsibility of the user, and must not be shared with any other person, or displayed where they may be seen by others.
  • All office workstations must have a password protected screen saver which will be activated after a period of inactivity not to exceed 15 minutes.
  • All classroom workstations will be logged out after a period of inactivity not to exceed 45 minutes.
  • Users may not use a password that they have used at Highline before.
  • Passwords will expire and must be changed after 365 days.
  • Passwords must be at least 12 characters in length.
  • Passwords must conform to the following guidelines:
    • Cannot contain your username or SID
    • Cannot contain your name
    • Cannot contain your initials
    • Cannot contain the college name
    • Must contain characters from three of the following four categories:
      • English uppercase characters (A through Z)
      • English lowercase characters (a through z)
      • Base 10 digits (0 through 9)
      • Non-alphanumeric characters (e.g. ~, *, #, %)

These rules apply to Highline user accounts for systems directly under Highline's control. While we make every effort to utilize Highline credentials to grant access to third-party tools, external systems may occasionally operate under varying rules.


Updated 01 July 2016;