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MyHighline Login Frequently Asked Questions

Highline Community College has developed a single login for students, standardizing how you can access most computer resources. This login will be referred to as the MyHighline login.

Why a new MyHighline login?
Our goal is to give you a single, standardized login to campus computer resources and help eliminate previous login confusion.

What will I use the MyHighline login for?
Your MyHighline login will be used to access Highline computing resources such as:

In the future your MyHighline login will give you access to other technology resources as they become available.

Who will get a MyHighline login?
All Highline students will have a MyHighline login.

I previously had an Instructional Computing login. What will happen to that?
All existing student logins must be converted to a MyHighline login. If you previously had an Instructional Computing computer lab login, you must still activate your MyHighline login.

How do I get a MyHighline login?
You must activate your MyHighline login using your personal activation code. You can download step by step instructions (PDF).

How do I get my Activation Code?
Your personal activation code is in a letter included with your welcome letter from Admissions. This is a one-time use code, which helps us verify your identity.

ABE/ESL and Community Education students should contact their instructor or department to recieve their activation code.

I have not received my letter. What do I need to do?
If you did not receive your activation code letter, please submit a IT ServiceDesk help request form. Please provide your Student ID number and full mailing address as it is on file with the college for verification purposes.

ABE/ESL and Continuing Education students should contact their instructor or department to recieve their activation code.

I received my activation letter, but now I can’t find it. How can I get my student activation code?
Please submit a IT ServiceDesk help request form. If you are able to come to campus, please bring photo ID to the Building 30 IT ServiceDesk. Either in person or over the phone, please be prepared to provide answers to several questions to assist us in verifying your identity.

What is my Student ID number?
If you have forgotten or did not receive your Student ID number, you can retrieve it via the Online Student Services page.

Will I have to activate my MyHighline login every quarter?
No. Once activated, your MyHighline login is a permanent login for as long as you remain a Highline student. For future quarters, you will only need to set a new password for your MyHighline login.

What will my MyHighline login username be?
As part of the activation process, you will be able to select your own username. Your username will also become your student email address. Please select your name carefully:

  • This is how you will represent yourself to instructors and fellow students. It also might be how potential employers contact you.
  • Select a username that helps people know who you are, and represents you in a professional way.
  • Don’t include confidential personal information in your username.
  • Your username cannot be changed, so choose wisely.

What will my MyHighline login password be?
You will be asked to set your password during the MyHighline activation process. Your password must meet the rules in the Highline Password Standards and the password cannot be the same as any recently used password, including any used on your previous Instructional Computing account.

What if I forget my username or password?
During the activation process, you will be asked to provide answers to several security questions. Those questions will be used to help verify your identity should you need to retrieve your username or reset your password in the future.

You mentioned student email. Does this mean that all HCC students will get a Highline eMail address?
Yes. Everyone with a MyHighline is automatically given a student email account. Further information on student email is available here.

Since all students will have MyHighline logins, will everyone be able to use the Instructional Computing (IC) labs?
No. Access to IC labs will still be based on whether you have paid the Instructional Technology (IT) fee or one of the other departmental fees which include IC lab access.

How do I log in the Instructional Computing labs?
Once you have activated your MyHighline login, you may use the username and password you chose to log in to the IC lab computers.

How do I log in to Canvas?
Once you have activated your MyHighline login, you may use the username and password you chose to log in at http://canvas.highline.edu.